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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,908 ratings
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Problems in the last 24 hours in Thornton, Colorado
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Thornton, Adams County, Colorado
The most recent Comcast Xfinity outage reports came from the following cities:Lakewood, Denver, Aurora, Arvada, Westminster, Thornton, Commerce City, Broomfield, Brighton and Louisville.
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| City | Problem Type | Report Time |
|---|---|---|
 Lakewood | TV | |
| Denver | Internet | |
| Denver | Wi-fi | |
| Denver | Internet | |
| Denver | Internet | |
| Denver | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Thornton, Colorado
Latest outage, problems and issue reports in Thornton and nearby locations:
- Gentleman Mastermind (@HoppusAurelius) reported fromDenver, Colorado
Hey @NFL! How the 𤏠is @Xfinity not in your appsâ list of available TV providers? Did you forget they exist? Or is this a contract/royaltie$ issue??Billion dollar companies squabbling over $$ while the consumer is the one that gets đ¤Ź. Corporate America at its finest.
- Lucy Kitten (@LucyKDenver) reported fromDenver, Colorado
OK comcast get your **** together. Everything just went out.
- Patrick Haske (@phaske) reported fromDenver, Colorado
Tomorrow will be the 11th business day and 17th day of @Xfinity and @comcast refusing to acknowledge my address exists, despite the fact my neighbor who I share a wall with has service. I'm completely blow away by incompetence. 2 store visits, 3 chats, 1 call, nothing.
- Neil Robertson (@NeilRobertson) reported fromDenver, Colorado
@Xfinity what the hell is going on!? Youâve had âunplanned outagesâ all damn week! This is a ******* joke! People have jobs to do!
- Lord McLane (@MCLANEBALMAIN) reported fromDenver, Colorado
Why ******** is so god damn hard to get in contact with a real person at @Xfinity
- mads (@Madandie13) reported fromDenver, Colorado
@comcastcares tell me why my internet has been out for four hours, twice this week. And your reps wouldnât listen to me when I told them it was an outage, and kept blaming me. If you can avoid Comcast/xfinity, you should #Denver #horriblecustomerservice
- Neil Robertson (@NeilRobertson) reported fromDenver, Colorado
You have to hate/laugh at @Xfinityâs customer service these days. Not only do their outages last for days but then their customer service are bots that donât understand anything. When you finally reach an âagentâ, they disappear after 5 minutes.
- Patrick Haske (@phaske) reported fromDenver, Colorado
Day 17. They argued with their customer service rep that my USPS change of address wasn't good enough. They still "verified my address."They didn't however come and hook my house up, something I've told them 7 times needed to by done.How long have you been in business @comcast?
- Ross Wilson đ˛ (@rosswil) reported fromLafayette, Colorado
@rodhilton @Xfinity "I want to cancel"
- Aaron Ambrose Duke (@duker) reported fromDenver, Colorado
Dearest @Xfinity @comcastcares your internet quality in 80210 has been pixelated laggy unwatchable expensive garbage for the past 4 days. What gives.
- mads (@Madandie13) reported fromDenver, Colorado
@xfinity I am so done with your WiFi going out during working hours. Itâs gone out no less than 10 times in the last 2.5 weeks. And your customer service always hangs up on me.
- Neil Robertson (@NeilRobertson) reported fromDenver, Colorado
It sucks to be reliant on a company like @Xfinity that doesnât have a clue nor any customer service. Second week of outages and no one knows why. Not to mention all the work from home and schooling from home going on right now.
- TĂŚ (@TalorMeyer) reported fromDenver, Colorado
Comcast is utter garbage. I pay so much money every month and they just donât carry sports channels. Give me ACC Network and Altitude!
- Neil Robertson (@NeilRobertson) reported fromDenver, Colorado
I canât believe I am going to miss the #Avs game 7 because @Xfinity is down all day for the 5th ******* day. I am gutted.
- Stephen Cluff (@stephentcluff) reported fromBroomfield, Colorado
@comcastcares This thread isn't about my internet outage any more, so no need to request a DM from me. It's about the poor communication between Comcast and it's customers regarding this "planned" 12+ hour outage.
- Patrick Haske (@phaske) reported fromDenver, Colorado
Tomorrow will be the 11th business day and 17th day of @Xfinity and @comcast refusing to acknowledge my address exists, despite the fact my neighbor who I share a wall with has service. I'm completely blown away by incompetence. 2 store visits, 3 chats, 1 call, nothing.
- Brad Galli (@bradicalgalli) reported fromDenver, Colorado
@lamae_shopkins Haha damn Altitude!! I have Comcast!!
- Stephen Cluff (@stephentcluff) reported fromBroomfield, Colorado
@comcastcares The status on the MyAccount page only says, "We're currently performing routine system maintenance. This may cause an interruption to your service. We began work at 12:07 AM, and this is expected to end on as soon as possible."Outage Type:PlannedSubscribers Affected:2,500+
- đđŽâžď¸đśâď¸âď¸ (@blkeyeswtpea) reported fromDenver, Colorado
@Xfinity @ATTSportsNetRM I pay $$$$$$$ for x1 and I canât stream the Rockies game off my home WiFi cause Xfinity sucks and so does the att sportsnet app. FFS Maybe I can hear the bats crack from Coors here at union station.
- Stephen Cluff (@stephentcluff) reported fromBroomfield, Colorado
@xfinity @comcastcares some communication on how long you expect this internet outage to last in Broomfield, CO would be appreciated. Your status page just says a planned outage started here at 12:07 am today. A 9+ hour planned outage w/o notifying customers beforehand sucks!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Clint Rutkas (@ClintRutkas) reported
@m3sweatt @Xfinity @comcast I had them gaslight me for almost a year and 6 tech visits only to have them finally verify my neighborhood was over capacity. I literally ripped out and upgraded my entire house network trying to solve the issue.
- King Ray, B.S. (@rayvinashlee) reported
So because of the outage I canât connect with an agent to get an actual update. Xfinity been completely out since yesterday due to winds that have been done for a while now. @Xfinity @XfinitySupport how can I speak to someone on when things will be up and running again?
- Justin (He/Him) âď¸RCTID âď¸âď¸âď¸BAONPDX (@cmdrfox) reported
So apparently if you are an xfinity X1 TV customer you can pull up the MLS Apple TV season pass through your service. Had my friend try. Looks like you still need to subscribe, but for some xfinity customers you can still access basically through your cable box.
- Matt (@StatiK99) reported
@Xfinity @ComcastCares What's the deal with the account login? I get the MFA codes and then sent straight back to the enter username page. I'd really like to access my account via your website.
- chicorydani (@chicoryphantom) reported
@comcast Virtue signal accepted. Now go away, please.We don't care how you throw your money away, and we certainly aren't impressed you bestow gifts to people based on race.
- M3 Sweatt (@m3sweatt) reported
@ClintRutkas @Xfinity @comcast Outrageous. Similar experience on a what was called out as an in-home network issue, finally resolved with new neighbourhood cable and ISP equipment.
- Dan Wesley (@DanWesleyS) reported
@Xfinity is 14 days a normal time frame to fix a cable wire that is laying across my backyard?
- E-D-K đ˝POV (@EDK_1007) reported
@SBeitelshees @DirtyTesLa Out here in Texas it could be a sunny day for Comcast to go out for no reason at all. Then when you call they say I don't show an outage in your area thank you for calling Comcast. I'm so happy I got rid of them years ago.
- cubismtist (@s0apyhours) reported
@OmegaSupreme914 @Xfinity @ATT DATS EVEN WORST DUDE IM ON ATT IT SUCKS
- goldskin goddess (@tatianaauriel) reported
@Xfinity IS THE WORST COMPANY TO HAVE SERVICE THROUGH!!!!
